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🛠️ What should I do in case of a breakdown or if I need assistance?

👉 In case of a technical issue or question, several support options are available depending on the nature of the problem.

📩 Contact ATA support

For any issue related to myCloudTaxi or associated services:

  • Contact ATA support from your private myCloudTaxi account

  • Check ATA’s official contact details (available online)

  • You can also send an email using the addresses provided on the myCloudTaxi website or in the Terms and Conditions

👉 The support team will analyze your situation and guide you accordingly.

 

📟 In case of a taximeter issue

If the problem directly concerns your taximeter:

👉 Contact your authorized installer first.

The installer will:

  • Diagnose the issue

  • Perform necessary repairs or adjustments

  • Coordinate with ATA support if needed

 

🤝 Coordination between installer and ATA

In most cases:

  • The installer is your main contact for hardware issues

  • ATA provides technical support when required

👉 This organization ensures fast and efficient resolution.

 

Summary

✔ ATA support for myCloudTaxi-related questions

✔ Installer for taximeter or hardware issues

✔ Assistance available via email

✔ Contact details available on the website and official documents

 

👉 A support system designed to ensure continuity of your operations.