📞 Can customers contact me directly?

⭐ Direct contact with a favorite driver

When a passenger has added you as a favorite:

• 💬 They can contact you at any time

• 📞 Contact can be made via phone or chat

• 🔗 A direct relationship is established between you and the customer

🚖 Contact during a trip

Even without being a favorite, a customer can contact you:

• While you are on the way to pick them up

• During the trip

• Up to 1 hour after the trip ends

👉 Communication is done through the app (chat or call).

ℹ️ Good to know

• Permanent contact is reserved for favorite customers

• Temporary contact helps coordinate trips

• These features respect user privacy

👉 1001TAXIS enables direct communication while maintaining a secure and controlled environment.