Skip to content
English
  • There are no suggestions because the search field is empty.

❓ Why am I not receiving trips?

👉 After registration, several conditions must be met before you can start receiving requests.

🔌 Activating trip flows

📡 You must activate at least one trip source (direct customers, InterTaxi, partners, etc.)

❌ Without an active flow, no trips can be offered

 

Driver and vehicle certification

👤 Certified driver account

🚗 Certified vehicle

📄 Validated documents

👉 This step is required to access certain trip networks.

 

📱 Connection and availability

To receive immediate requests:

🔓 Be logged into the app

🟢 Be set to available status

For scheduled bookings:

📲 Be connected to receive offers

📍 Be located in a service-compatible area

 

🚖 Regulatory compatibility

Immediate trips are only offered to taxis authorized in the pickup area.

The system strictly complies with applicable regulations.

👉 Not all drivers can operate everywhere.

 

Summary

✔ Active trip flows

✔ Completed certification

✔ App connected

✔ Available status

✔ Compatible operating area

 

👉 Once these conditions are met, you will start receiving trips normally.