⏳ How long are videos stored?
The retention period depends on the storage mode and the subscription used.
💾 Without subscription (local storage)
Without a Cloud subscription:
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Videos are stored on the camera’s SD card
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Retention depends on storage capacity
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Older videos are automatically overwritten when memory is full
👉 This is loop recording.
☁️ Premium / Ultimate — incident videos
With a subscription that includes incident upload:
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Event-related footage (impact, alert, assault, SOS, etc.) is sent to myCloudTaxi
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It is stored in the company’s secure space
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Retention duration is managed by the operator
👉 The company may keep this data as long as needed, subject to applicable regulations.
🚖 Ultimate — trip-related videos
When videos are linked to trips:
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Video streams are segmented and attached to each trip
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They are automatically stored for approximately 30 days
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They are then automatically deleted
👉 This limited retention helps comply with data protection requirements.
⭐ Summary
✔ Local storage: duration depends on SD card (loop recording)
✔ Incident videos (Premium / Ultimate): retention managed by the company
✔ Trip videos (Ultimate): stored for ~30 days
✔ Automatic deletion when required
👉 Final data management must comply with applicable legal requirements.