--- title: ⏱️ What happens if I’m not available when I receive a 1001TAXIS trip? description: 1001TAXIS unavailable, taxi trip sharing, InterTaxi continuity, taxi dispatch system, missed trip taxi, driver network --- [Skip to content](https://knowledge.mycloudtaxi.com/en/missed-trip-1001taxis#main-content) - [English](https://knowledge.mycloudtaxi.com/en/missed-trip-1001taxis) - [Español](https://knowledge.mycloudtaxi.com/es/continuidad-servicio-1001taxis) - [Français](https://knowledge.mycloudtaxi.com/fr/que-se-passe-t-il-si-je-ne-suis-pas-disponible) English Show submenu for translations ![MY CLOUD TAXI - noir\_2021](https://knowledge.mycloudtaxi.com/hubfs/MY%20CLOUD%20TAXI%20-%20noir_2021.svg) Open main navigation Close main navigation - - [English](https://knowledge.mycloudtaxi.com/en/missed-trip-1001taxis) - [Español](https://knowledge.mycloudtaxi.com/es/continuidad-servicio-1001taxis) - [Français](https://knowledge.mycloudtaxi.com/fr/que-se-passe-t-il-si-je-ne-suis-pas-disponible) English Show submenu for translations - [Book a meeting with an expert](https://meetings-eu1.hubspot.com/ata-electronics/mycloudtaxi-meeting) [Book a meeting with an expert](https://meetings-eu1.hubspot.com/ata-electronics/mycloudtaxi-meeting) How can we help you? - There are no suggestions because the search field is empty. 1. [myCloudTaxi](https://knowledge.mycloudtaxi.com/en?hsLang=en) 2. [🚖 1001TAXIS: Passenger App](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en) 3. [Bookings](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#bookings) # ⏱️ What happens if I’m not available when I receive a 1001TAXIS trip? ## If you are unable to handle a trip, a service continuity mechanism automatically offers the request to other drivers to ensure the passenger is picked up. 🚖 **Immediate trips** For instant requests: - If you have enabled INTERTAXI trip reception - Your trips are automatically eligible for service continuity - There is no per-trip sharing option 👉 If you cannot take the trip, it is automatically offered to drivers in the INTERTAXI network.   📅 **Scheduled trips** For advance bookings: - You must decline the trip if you know you cannot handle it - This indicates your unavailability 👉 The trip is then offered to INTERTAXI drivers to ensure service continuity 👉 You can also choose to offer the trip to your own driver group   📡 **How INTERTAXI sharing works** When you enable INTERTAXI trip reception: 🔁 Service continuity is automatic ❌ No manual activation per trip 🚖 Only trips you cannot fulfill are redistributed 👉 This system ensures that no customer request is left unanswered. ⚠️ To participate in the INTERTAXI network, the driver must be certified.   ⭐ **Why this system?** It allows you to: - Ensure fast customer pickup - Maintain service reliability - Avoid lost trips - Strengthen collaboration between drivers   ℹ️ **Good to know** - You remain in control of accepting trips - Sharing is only triggered if you cannot complete the trip - Certification is required to access INTERTAXI flows - [🚀 Getting started with myCloudTaxi](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#main-content) - [Dashboard](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#dashboard) - [Management](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#management) - [Activity](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#activity) - [Booking Spaces](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#booking-spaces) - [Planning](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#planning) - [Accounting](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#accounting) - [Indicators](https://knowledge.mycloudtaxi.com/en/getting-started-with-mycloudtaxi?hsLang=en#indicators) - [🛡️ ATA PROTECT+ Security](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#main-content) - [Overview](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#overview) - [Installation](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#installation) - [Video & Data](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#video-data) - [Security](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#security) - [Compliance](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#compliance) - [Support](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-ata-protect-security?hsLang=en#support) - [🚖 1001TAXIS: Passenger App](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#main-content) - [Overview](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#overview) - [Bookings](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#bookings) - [Customer Loyalty & Growth](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#customer-loyalty-growth) - [Pricing](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#pricing) - [Working in Groups](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#working-in-groups) - [Businesses](https://knowledge.mycloudtaxi.com/en/1001taxis-passenger-app?hsLang=en#businesses) - [⚡️ Trip Sources](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-trip-sources?hsLang=en#main-content) - [1001TAXIS](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-trip-sources?hsLang=en#1001taxis) - [InterTaxi](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-trip-sources?hsLang=en#intertaxi) - [⚙️ Account & settings](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-account-settings?hsLang=en#main-content) - [Vehicles & Drivers](https://knowledge.mycloudtaxi.com/en/%EF%B8%8F-account-settings?hsLang=en#vehicles-drivers) - 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