⏱️ What happens if I’m not available when I receive a 1001TAXIS trip?
If you are unable to handle a trip, a service continuity mechanism automatically offers the request to other drivers to ensure the passenger is picked up.
🚖 Immediate trips
For instant requests:
-
If you have enabled INTERTAXI trip reception
-
Your trips are automatically eligible for service continuity
-
There is no per-trip sharing option
👉 If you cannot take the trip, it is automatically offered to drivers in the INTERTAXI network.
📅 Scheduled trips
For advance bookings:
-
You must decline the trip if you know you cannot handle it
-
This indicates your unavailability
👉 The trip is then offered to INTERTAXI drivers to ensure service continuity
👉 You can also choose to offer the trip to your own driver group
📡 How INTERTAXI sharing works
When you enable INTERTAXI trip reception:
🔁 Service continuity is automatic
❌ No manual activation per trip
🚖 Only trips you cannot fulfill are redistributed
👉 This system ensures that no customer request is left unanswered.
⚠️ To participate in the INTERTAXI network, the driver must be certified.
⭐ Why this system?
It allows you to:
-
Ensure fast customer pickup
-
Maintain service reliability
-
Avoid lost trips
-
Strengthen collaboration between drivers
ℹ️ Good to know
-
You remain in control of accepting trips
-
Sharing is only triggered if you cannot complete the trip
-
Certification is required to access INTERTAXI flows