👥 How do driver groups work?

🏢 Internal group

The internal group includes drivers within your own company.

It allows you to:

• Share trips between team members

• Organize work within your fleet

• Ensure service continuity when a driver is unavailable

👉 All members belong to the same organization.

🤝 External groups

External groups include drivers outside your company.

Each driver keeps:

• Their own myCloudTaxi account

• Independent management

• Their own organization

👉 These groups usually consist of colleagues or partners who collaborate regularly.

👉 They allow you to share trips and avoid losing requests.

🔁 Trip sharing and tracking

Within groups (internal or external), you can:

• Share a trip you cannot handle

• Allow another driver to accept it

• Track the progress of the mission

👉 This tracking ensures high service quality for the customer.

🚨 SOS group

The SOS group has a specific safety role.

It includes:

• Drivers from your company

• External drivers you have added

How it works:

• ❌ No trips can be dispatched to this group

• 🚨 It is used only in emergency situations

When a driver triggers the SOS button:

• All group members are alerted

• The driver’s location is shared

• Other drivers can respond quickly

👉 This system enhances driver safety.

⭐ Summary

✔ Internal groups for your company

✔ External groups to collaborate with other drivers

✔ Trip sharing and service continuity

✔ Mission tracking

✔ SOS group dedicated to emergencies

✔ Driver geolocation during alerts

👉 Driver groups are essential for working as a network while remaining independent.