❓ Can customers contact me directly?

⭐ Direct customers (1001TAXIS)

If a passenger has added you as a favorite driver or created a direct link:

• 📞 Contact by phone

• 💬 Contact via chat

• 🕒 Communication at any time

👉 You maintain a direct relationship with your own customers.

🏢 Customers via B2B space

For companies using a B2B space:

• Employees can contact you directly

• Communication helps organize trips

• The relationship remains between the client and your company

🚖 During a trip

Even without a permanent connection:

• Contact is possible during the approach phase

• Contact is possible during pickup

• Contact is possible up to approximately 1 hour after the trip

👉 Useful for coordinating meeting points or handling unexpected situations.

⭐ Summary

✔ Direct contact via phone or chat

✔ Ongoing communication with favorite customers

✔ Contact available through B2B spaces

✔ Communication allowed during approach and after the trip

👉 myCloudTaxi and 1001TAXIS prioritize direct relationships between drivers and their customers.